Privacy policy
Effective Date: 07 March 2026
Email: connect@pillikothihome.com
Phone: +91 9953087844
1. Introduction
PilliKothi ("PilliKothi", "we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely when you use our website www.pillikothi.com.
This Privacy Policy explains how we collect, use, store, and protect your personal information to provide a safe and reliable shopping experience.
This policy covers:
- The type of information we collect.
- How we use, share, and protect your information.
- Your rights regarding your personal information.
This Privacy Policy applies only to our website. If you visit third-party websites through links on our website, please review their respective privacy policies.
2. Collection and Use of Information
2.1 Information We Collect
When you interact with our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party payment gateways)
- Country, city, and state
- IP address and browsing data through cookies or analytics tools
You may provide this information when:
- Creating an account
- Placing an order
- Subscribing to newsletters
- Participating in promotions or surveys
2.2 Purpose of Data Collection
We use the collected information for:
- Order Processing: To process and deliver your orders.
- Customer Support: To respond to inquiries, complaints, or returns.
- Personalization: To improve your shopping experience and product recommendations.
- Marketing: To send updates, promotions, or newsletters (with your consent).
- Analytics: To improve website functionality and understand user behavior.
- Legal Compliance: To comply with legal obligations and prevent fraud.
Cookies and Tracking Technologies
Our website uses cookies to:
- Improve website performance
- Understand user preferences
- Enable secure transactions
You may disable cookies through your browser settings, though certain website features may not function properly.
3. Data Sharing
3.1 Third-Party Services
We may share your information with trusted third parties such as:
- Payment gateways
- Shipping and delivery partners
- Analytics and marketing platforms
- Technology service providers
These partners are required to protect your information and use it only for the services they provide.
3.2 Legal Requirements
We may disclose personal information if required by law, legal proceedings, or government authorities.
4. Security Measures
We implement appropriate security measures to protect your personal information, including:
- Secure encryption of sensitive data
- Regular system security checks
- Restricted access to personal data
However, no internet transmission is completely secure. We recommend protecting your account with strong passwords and secure networks.
5. Data Retention
We retain personal data only as long as necessary to fulfill business purposes, legal requirements, or dispute resolution. Once no longer needed, the data will be securely deleted or anonymized.
6. Your Rights
6.1 Access and Control
You have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at connect@pillikothihome.com. We will respond within 30 days.
6.2 Age Restrictions
Our website is not intended for individuals under 18 years of age. If we learn that personal data of a minor has been submitted, we will remove it immediately.
7. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. Any major updates will be communicated through our website or email notifications.
